You can now schedule future alerts and efficiently manage bus delays and cancellations in advance, ensuring that your subscribers are well-informed and prepared for any changes to their transportation routine.
To post an alert, choose the correct criteria, and then click Post.
•Report Type – Choose to post an alert by operator or by school.
•Zone - If applicable, choose a zone to cancel. This will cancel all runs that pass through the given zone. This option appears only if there are zones in your database.
•Operator / School – This filter's the list of routes or runs available in the dropdown.
•Route – The unique route ID of the route which has alert posting. Will only appear if the route option is used.
•Component Type – The AM/PM component of the route that has the alert; the alert will apply only to runs within this component.
•Only Bus Stops within Zone - If you have selected a zone, this will send an alert only to parents subscribed to a bus stop within the zone.
•Message – How long the delay will last or if the route has been cancelled outright.
•Duration – How long the delay will last. Once the time frame for the duration has passed the posting will be removed from the web site.
•Post Type - When the Alert will be posted on the web with the following options:
▪Yesterday - Post the alert with the date set to yesterday, ideal for backdated announcements that need to be recorded.
▪Now - Post the alert immediately
▪Tomorrow - Post the alert immediately with ‘tomorrow’ as the effective date, ensuring that subscribers receive relevant information before the day begins.
▪Multi-Day - This allows you to post the alert for multiple days at a time.You have the option to select a specific time for the alert to be posted for the selected days in Advanced Options. Ideal for situations where you need to communicate prolonged disruptions or changes.
Notes:
•For a multi-day bus notification, the frequency for each day in the range will be considered when determining the runs and schools affected.
•The Multi-day posting option can be used to post a single-day future alert.
•Perform a test only – If the alert is posted with this checked, you will be able to review the test notice in the Email Notification Manager or SMS Notification Manager.
Notes:
•You can set up which messages, reasons and durations appear in the dropdown using Message Types, Reason Types and Time Frames.
•The Post a Transportation Alert by Run 'All Runs' or 'All Routes' option will be available if the setting 'RouteReports_ShowAll' setting is enabled. |